Terms & Condition

Last Updated: 04-10-2024

Welcome to Kings Bakers! These Terms and Conditions outline the rules and regulations for the use of our website, located at https://kingsbakers.com/, and any services provided by Kings Bakers (“we”, “us”, or “our”). By accessing this website or purchasing our products, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

 

1. General Information

  • Trade Name: Kings Bakers
  • Website: https://kingsbakers.com
  • Business Address: Shop No 2, NIBM Jct, Kausar Baugh, Kondhwa, Pune, Maharashtra 411048
  • Contact Information: mail: [email protected] | Phone: +91 89999 05279

 

2. Products and Services

Kings Bakers specializes in offering fresh bakery products, including but not limited to cakes, pastries, bread, and cookies. We make every effort to accurately display and describe the products on our website. However, we do not guarantee that the product descriptions, images, or other content on the site will always be complete, reliable, current, or error-free.

 

2.1 Pricing

All prices are listed in INR and are subject to change without prior notice. Prices may vary for different product variations or according to the customizations requested by customers. Sales tax and delivery charges (if applicable) will be added at checkout.

 

2.2 Availability

We strive to ensure that all products listed on our website are available. However, due to seasonal ingredients or high demand, certain products may occasionally be unavailable. In such cases, we will inform you and offer a substitute product or refund.

 

2.3 Custom Orders

For custom orders (such as personalized cakes), please ensure all details are communicated accurately. Custom orders must be placed 1 day in advance, and once confirmed, they cannot be canceled or changed without prior approval.

 

3. Ordering and Payment

 

3.1 Ordering Process

To place an order, you must provide accurate personal and payment information. We reserve the right to refuse or cancel orders that we suspect may be fraudulent, incomplete, or in violation of these Terms and Conditions.

 

3.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • Online Payment Gateways ( PhonePe, etc.)

Full payment must be made at the time of order placement. Orders will not be processed until payment is confirmed.

 

4. Delivery and Pickup

 

4.1 Delivery

Kings Bakers offers delivery services within [Kondhwa, 411048] . Delivery fees and times may vary based on location and order size. We are not responsible for delivery delays caused by circumstances beyond our control (e.g., traffic, weather, etc.).

 

4.2 Pickup

Customers may also choose to pick up their orders from our bakery location. Pickup hours are after 3 hours after placing the order. Please ensure that you collect your order within the scheduled time slot to avoid any inconvenience.

 

5. Cancellations and Refunds

Due to the perishable nature of our products, Kings Bakers does not accept returns or exchanges once an order has been fulfilled. However, we understand that exceptional circumstances may arise.

 

5.1 Order Cancellations

For cancellations, please notify us within  after placing your order. Custom orders cannot be canceled after they have entered production.

 

5.2 Refund Policy

Refunds will only be issued if:

  • The product received is incorrect or damaged upon delivery.
  • The product is unavailable after placing an order.

Refunds are processed within 7 business days to the original payment method.

 

6. Allergies and Dietary Requirements

Please note that our products are made in a facility that handles common allergens, including but not limited to nuts, dairy, gluten, and eggs. While we take great care to accommodate special dietary needs, we cannot guarantee that our products are completely free of allergens. Customers are responsible for notifying us of any allergies or dietary restrictions when placing an order.

 

7. Intellectual Property

All content on the Kings Bakers website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of Kings Bakers. Unauthorized use, reproduction, or distribution of this content without our written permission is prohibited.

 

8. Limitation of Liability

To the extent permitted by law, Kings Bakers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

 

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Maharashtra, India, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be resolved exclusively in the courts of Maharashtra.

 

10. Changes to Terms and Conditions

Kings Bakers reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use our website after any changes, you agree to the revised terms.

 

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

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